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Mobile telephony: why is competition slowing?

Anatel is preparing a public consultation with the scope of questioning society whether or not to maintain the specialized mobile service (mobile telephony), better known as PTT radio call, whose main operating company is Nextel, with approximately 3.5 million subscribers in Brazil.

It should be noted that this technology that supports the trunked radiocommunication service was not even implemented in the countries of Europe and Asia, which are a reference in the development of products for mobile telephony worldwide.

According to information from Nextel, the service will henceforth be provided by the granting of the Private Mobile Service, recently obtained by the operator that, throughout almost all its existence in Brazil, operated, with respect to mobile telephony, without authorization from Anatel supported by preliminary decisions of Brazilian Justice.

Such technology migration will require consumers to purchase smartphone devices capable of downloading the application, which will now have a virtual PTT. Another account for consumers who insist on continuing to use the service of the operator.

The question is: if you buy a truck and you need it as a truck to meet your transportation needs, you will not be able to be serviced by a moped, right? Now, Nextel’s great differential has always been the radio service, whose quality will drop dramatically. This is the imbroglio that is getting ready to entangle subscribers, like others recently occurred when TVA vacated the 2.5 GHz band in São Paulo and other capitals that were literally watching ships and were forced to migrate during the day overnight for other providers – without compensation.

In fact, it should be noted, the operators’ “modus operandi” in terms of marketing is always the same. A celebrity is hired with a weight of gold, unwary consumers buy service packages and then they are accosted in all ways under the tacit eye of the Public Power – include yourself in this list Federal Public Ministry, which should, after repeated damage to consumers across Brazil, to take a firmer stance in the face of so many debauchery.

What about CADE (body linked to the Ministry of Justice) then? Vivo joined TIM last year, with both taking the market from Oi and Claro, thus increasing market concentration. At the end of last year, CADE determined that one of the holding companies (Italia Telecom-TIM or Telefônica-Vivo) to sell part of the shares to third parties, with the aim of reducing the participation in the respective companies’ board of directors.

So far this has not happened and nothing happens. The maximum that can occur is a fine, which they do not fear because they will be able to appeal for decades. That said, guess what is Nextel’s future? Will an operator with 3.5 million subscribers be able to compete with giants 20 times bigger? Difficultly.

Migration of technologies are traumatic processes from a cultural and economic point of view, and the regulatory body is responsible for minimizing this impact on the consumer’s pocket, which, according to ITU data, already pays the most expensive bill in the world and receives a service in return. that leaves a lot to be desired. We hope that the constituted authorities take a closer look at the rights of Brazilian consumers.

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